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Privacy Policy

Privacy Policy

Policy overview

This privacy policy explains how Ena Legal handles personal data when you use enageless.mom, contact us, or submit an inquiry. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy rights.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may have rights over your personal data, including the right to know what we process, to correct inaccurate information, to request deletion in appropriate cases, and to object to or restrict certain processing. Where processing is based on consent, you may withdraw that consent for future processing. We will assess each request in light of the applicable legal basis and any retention or security obligations.

Your rights are practical, but they are not always unlimited.
Requests

How to Make a Request

To protect your information, we may need to verify your identity before acting on a rights request. Once verified, we will review the request and respond within the period required by applicable law. If we cannot fully comply, we will explain the reason to the extent permitted by law.

Verified requests are handled through the contact channels listed below.
Data Retention

Retention

Inquiry records are retained for as long as needed to manage the communication, maintain business records, resolve disputes, and meet legal or regulatory obligations. When the retention purpose ends, the data is deleted, anonymized, or otherwise handled so it is no longer kept in identifiable form, unless a longer period is required by law.

We keep data only for the period needed to answer the request or meet legal duties.
Policy Updates

Policy Updates

If we make material changes to this privacy policy, we will update the published version and, where appropriate, provide a notice through the website or another suitable channel. The revised policy applies from the stated effective date unless a different transition period is required by law.

We review this notice when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

When you use the contact form or otherwise reach out to Ena Legal, we may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the website secure and deliver it properly.

We collect only the information needed to handle inquiries and operate the site.
Data Sources

How We Receive Data

We receive personal data directly from you when you submit a form, send a message, or provide details about the services you are seeking. Technical data is generated automatically when you access the website, including information needed for security, diagnostics, and basic delivery of the page.

Most data comes directly from your messages or from your browser during site use.
Cookie Types

Cookies We Use

The website uses cookies needed for core operation and for storing privacy-related choices. We do not confirm the use of analytics cookies or marketing cookies. If additional cookies are introduced later, they will be described here and managed according to the applicable consent or control settings.

Only essential and preference cookies are confirmed for this website.
Cookie Controls

Cookie Controls

We use cookies or similar technologies only for essential site operation and to remember privacy preferences. Where the browser allows it, you can block or delete cookies through your settings, but some parts of the site may not function as intended if essential cookies are disabled.

Cookie choices are limited to essential functions and saved preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to contact requests, assess service preferences, maintain website security, deliver the site technically, and manage records connected with those activities. Technical data is also used to diagnose problems, prevent misuse, and keep the website functioning reliably.

Note
We process data only for the operational purposes described here.
Third-party sharing

Service Providers

We may share personal data with service providers that support website operation, technical delivery, security, or message handling. These recipients are expected to process data only on our instructions or for the limited service they provide, and to use appropriate confidentiality and security measures.

Note
Operational recipients are used only when needed to run the website or respond to inquiries.
Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other recipients when required to comply with legal obligations, respond to lawful requests, protect our rights, or support the prevention or investigation of security incidents. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Note
Disclosure is limited to situations where law or a valid obligation requires it.
GDPR

Overview

GDPR Overview

Under the GDPR, personal data must be processed lawfully, fairly, and transparently. For this website, that means we limit processing to the purposes described in this policy, keep data only as long as needed for those purposes, and respect the rights available to individuals under the regulation.

Because Ena Legal is established in Croatia and the website is intended for users in the EU, GDPR applies where the regulation governs the processing activity and the user’s location or relationship to the site brings the processing within its scope.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityCroatian Personal Data Protection Agency (AZOP)
This section explains the GDPR framework as it applies to relevant users.

Rights

GDPR Rights

Where GDPR applies, you may have the right to access your data, request correction, ask for deletion, restrict certain processing, object to processing based on legitimate interests, and request portability where applicable. You may also withdraw consent where processing relies on consent. Some requests may be limited by legal obligations, security needs, or the need to retain records.

The availability of each right depends on the legal basis and the specific request.
Privacy Office

Privacy Contact

Email channel
contact@enageless.mom
Telephone channel
+385 92 704 3623
Postal address
Ulica Braće Dežmalj 35, 23242 Posedarje
Privacy requests
contact@enageless.mom

Use the listed channels to submit privacy questions or verified requests.

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